The importance of quality customer service today can’t be stressed enough. Not only do people have more choices than ever when it’s time to buy something, but they also have a lot more ways to publicly share opinions about their experiences, and as a small business you might not haveContinue Reading

Secrets of increasing and closing sales: Ask questions and listen Showcase your full potential Assume the sale Stand out Tell your story visually Overcoming objections in sales Don’t fear giving away too much upfront Understand what motivates your customers to buy Push for a decision Always over-deliver As a smallContinue Reading

Video is one of the best tools to leverage right now to accelerate your business growth. Cisco expects video content to account for around 80 percent of the internet traffic by 2020. Clearly, video is not a fad. If you haven’t started to get serious about it yet, the time to takeContinue Reading

You’ve successfully launched your business, and built up a solid—if small—customer base. Starting small has its benefits; after all, it allowed you the opportunity to cultivate a loyal relationship with your customers. By now, you’ve had time to work out any kinks, and you’re confident that your product or serviceContinue Reading